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Home / Privacy Policy

Website data, cookies and your choices

Privacy Policy

This policy explains personal information that may be involved when browsing casino-north-bay.com. It distinguishes this independent website from casino, hotel, restaurant and loyalty programme systems.

Last updated:

On this page

  1. Who this policy covers
  2. Information you may provide
  3. Technical information created during browsing
  4. Cookies, local storage and scripts
  5. Embedded maps and media
  6. Outbound links and Play Now navigation
  7. Purposes and legal considerations
  8. Disclosure and service providers
  9. Location of processing and international transfers
  10. Retention and deletion
  11. Your privacy choices and requests
  12. Children and casino age restrictions
  13. Security safeguards and limits
  14. Separate casino and loyalty privacy practices
  15. Updates and effective-date display
01

Who this policy covers

This Privacy Policy applies to browsing and interactions with casino-north-bay.com. It does not govern information collected by Cascades Casino North Bay, Gateway Casinos & Entertainment, OLG, My Club Rewards, MATCH Eatery, hotel partners or services after you leave this site.

We do not have access to casino surveillance, gaming histories, loyalty records, hotel reservations or payment cards held by those organizations.

02

Information you may provide

The informational pages do not require creating a user account. If a contact function is offered and you choose to send a message, the information supplied may include your name, email address, inquiry text and any other details you voluntarily submit.

Avoid including government identification numbers, payment card information, gambling account passwords, medical information or other sensitive data in ordinary website messages. We cannot confirm a website contact form exists unless it is displayed on this website.

03

Technical information created during browsing

Like many websites, the hosting environment may process IP addresses, time of access, requested pages, device and browser details, referring pages, status codes, approximate location derived from IP and security-related events.

This information may be needed to deliver pages, identify errors, prevent abuse and protect the hosting service. Exact records and retention periods depend on the deployment and hosting configuration.

04

Cookies, local storage and scripts

The current site includes scripts and may use browser storage or cookies supplied by hosting, embedded components or external services. Some site interactions, such as filtering content and expanding questions, operate in the browser without requiring registration.

We cannot honestly claim the production website uses no cookies, no tracking or a specific consent-management service without examining the deployed infrastructure and integrations. Visitors can review browser cookie settings and relevant consent controls where supplied.

05

Embedded maps and media

The visitor-information section includes an embedded map. When it loads, the map provider may receive network requests, IP information and device signals and may set cookies or collect usage data under its own rules.

Fonts, media, scripts or plugins loaded from third-party servers can involve similar network communications. Blocking a component can reduce functionality without preventing the rest of the site from being read.

06

Outbound links and Play Now navigation

Links may send visitors to destinations outside this website. Activating such a link can share normal connection data with the destination and subject the visitor to different tracking, privacy and service policies.

This website does not process transactions or access gambling, casino loyalty or payment accounts at those destinations.

07

Purposes and legal considerations

Information may be processed to serve requested pages, maintain site integrity and security, respond to voluntary inquiries, investigate misuse and understand technical errors. Processing should comply with applicable Canadian and Ontario privacy rules where they apply.

Where consent is required, the operator of the deployed website is responsible for obtaining it through appropriately configured interfaces. This generic text does not replace a production-specific compliance assessment.

08

Disclosure and service providers

Hosting providers, infrastructure administrators, security services and technology suppliers may handle limited technical data to deliver the site. Disclosure may occur when legally required or necessary for security and abuse investigation.

We do not state that personal information is sold or never shared unless confirmed by the actual deployment and operating contracts.

09

Location of processing and international transfers

Website hosting and supporting services may be located in Canada or other countries. Data processed elsewhere may be subject to applicable foreign laws and lawful requests.

The precise hosting geography and transfer arrangements must be confirmed with the service operator; the website content alone cannot establish them.

10

Retention and deletion

Technical logs and inquiry records should be kept only as long as required for the purposes for which they were collected, legal requirements and security. Actual retention schedules depend on the hosting provider and configured services.

Visitors may request information about the availability of access, correction or deletion procedures from the relevant website operator. Deletion may be limited by technical backups and lawful obligations.

11

Your privacy choices and requests

Depending on applicable law, visitors may be entitled to request access to or correction of their personal information and to raise questions about collection, consent and safeguards.

Browser privacy controls may limit certain cookies or third-party resources. Clearing cookies can alter third-party functionality. Send website-specific requests to the operator contact provided on this website, where available.

12

Children and casino age restrictions

The site discusses a venue limited to eligible adults aged 19 or older. It is not designed to solicit information from minors or encourage underage gambling.

If you believe a minor has voluntarily submitted personal details through an available site contact feature, request assistance from the website operator to evaluate removal.

13

Security safeguards and limits

Reasonable technical and organizational measures should be used to protect data, but no website or internet transmission can be guaranteed completely secure. Use caution when sharing personal information and keep device and browser software updated.

14

Separate casino and loyalty privacy practices

Casino entry checks, gaming records, surveillance, loyalty card enrollment, dining reservations and Stay + Play vouchers are controlled by their respective providers. Requests about those records must be directed to the organization that holds them.

The venue can be reached at 705-840-7702; that number is not a website privacy-officer contact.

15

Updates and effective-date display

This policy may change to reflect technical implementation, new features or applicable legal requirements. The month and year at the top are generated from the visitor’s current device date for convenience and do not certify a substantive monthly review.

If the live site adds contact forms, analytics, advertising tags or consent tools, the policy should be updated to describe those actual features accurately.

Important distinction

This website is an independent information resource, not the casino operator. Please direct venue-specific matters to Cascades Casino North Bay at 705-840-7702.

North Bay Casino

Explore North Bay Casino: slots, live tables, electronic games, MATCH Eatery, Summit Bar, rewards, promotions, parking and practical visitor information.

North Bay Casino

300 Pinewood Park Drive, North Bay, ON P1B 8Z4

705-840-7702

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